Communication and payments you can count on

We provide SMS, telephony and payment services for businesses and organisations, with a focus on quality and effective communication.

Communication and payments you can count on

We provide SMS, telephony and payment services for businesses and organisations, with a focus on quality and effective communication.

Communication and payments you can count on

We provide SMS, telephony and payment services for businesses and organisations, with a focus on quality and effective communication.

Reliability at every step

Viatel provides communication services built around reliability, data protection and Swedish control, from the data centre to the operator.

Swedish infrastructure

Your data stays in Sweden

We run our services in Swedish data centres, under Swedish jurisdiction.

Security & compliance

Audited and certified

Fully GDPR compliant, our messaging service is ISAE 3402 Type 2 certified. Controls are assessed over time.

Service reliability

99.999% uptime, for high volumes

A platform that handles high volumes and scales with your needs, ready when you need it.

Direct connections

Connected to the operators

Direct operator connections for high quality and reliable delivery.

Reach people. Get paid. Track results.

SMS, calls and payments for live broadcasts, fundraising, customer conversations and automated messaging. Viatel connects directly to Nordic operators, with the capacity and reliability to handle high traffic volumes.

20M+ payments every year

Sweden · Denmark · Norway · Finland

VOTING & EVENTS

10M+

calls per hour. Built for the biggest TV events.

Event Live

Live voting, competitions and fundraising for productions with sudden peaks in calls, messages and votes. Monitor and manage traffic in real time, with results ready when your production needs them.

MESSAGING

SMS Box

Send SMS from your browser, choose your sender name and track delivery. For customer updates, reminders, service alerts and campaigns.

FOR DEVELOPERS

SMS API

Build SMS into your own systems: A2P, bulk messaging, OTP and two-way communication over HTTP. For everyday messages and business-critical workflows.

Images and buttons in your messages

RCS for Business

A verified sender, images, buttons and replies in one conversation. For campaigns, customer service and payment-related messages where trust and security matter.

PAYMENTS

Premium SMS

Let customers pay by text message. For digital purchases, donations, competitions and other payments that need a quick mobile option.

CUSTOMER SERVICE & ADVICE

AgentLine

Connect customers with the right adviser, support specialist or expert. Manage phone menus, availability, call history, reporting and payments in one service.

Get started

We'll help you get started

Tell us what your customers need to do: vote, pay, reply, donate or request a callback. We'll help you combine SMS, RCS, calls, Swish and reporting to make it work.

Reach people. Get paid. Track results.

SMS, calls and payments for live broadcasts, fundraising, customer conversations and automated messaging. Viatel connects directly to Nordic operators, with the capacity and reliability to handle high traffic volumes.

20M+ payments every year

Sweden · Denmark · Norway · Finland

VOTING & EVENTS

10M+

calls per hour. Built for the biggest TV events.

Event Live

Live voting, competitions and fundraising for productions with sudden peaks in calls, messages and votes. Monitor and manage traffic in real time, with results ready when your production needs them.

Other products

Get started

We'll help you get started

Tell us what your customers need to do: vote, pay, reply, donate or request a callback. We'll help you combine SMS, RCS, calls, Swish and reporting to make it work.

Reach people. Get paid. Track results.

SMS, calls and payments for live broadcasts, fundraising, customer conversations and automated messaging. Viatel connects directly to Nordic operators, with the capacity and reliability to handle high traffic volumes.

20M+ payments every year

Sweden · Denmark · Norway · Finland

VOTING & EVENTS

10M+

calls per hour. Built for the biggest TV events.

Event Live

Live voting, competitions and fundraising for productions with sudden peaks in calls, messages and votes. Monitor and manage traffic in real time, with results ready when your production needs them.

MESSAGING

SMS Box

Send SMS from your browser, choose your sender name and track delivery. For customer updates, reminders, service alerts and campaigns.

FOR DEVELOPERS

SMS API

Build SMS into your own systems: A2P, bulk messaging, OTP and two-way communication over HTTP. For everyday messages and business-critical workflows.

Images and buttons in your messages

RCS for Business

A verified sender, images, buttons and replies in one conversation. For campaigns, customer service and payment-related messages where trust and security matter.

PAYMENTS

Premium SMS

Let customers pay by text message. For digital purchases, donations, competitions and other payments that need a quick mobile option.

CUSTOMER SERVICE & ADVICE

AgentLine

Connect customers with the right adviser, support specialist or expert. Manage phone menus, availability, call history, reporting and payments in one service.

Get started

We'll help you get started

Tell us what your customers need to do: vote, pay, reply, donate or request a callback. We'll help you combine SMS, RCS, calls, Swish and reporting to make it work.

SMS BOX

Send SMS from your browser. Track every message.

Send text messages, track delivery and receive replies in one web interface. Use SMS Box for customer updates, reminders, service alerts and campaigns, with no integration to build.

Send from your browser

Two-way SMS

Your own sender name

Delivery status

New message

SMS Box

To

Customer list · 4,287 recipients

Hi! Our new customer portal is live. Log in to your account to view your cases and invoices.

94 / 160 characters

Send

SMS BOX

Send SMS from your browser. Track every message.

Send text messages, track delivery and receive replies in one web interface. Use SMS Box for customer updates, reminders, service alerts and campaigns, with no integration to build.

Send from your browser

Two-way SMS

Your own sender name

Delivery status

New message

SMS Box

To

Customer list · 4,287 recipients

Hi! Our new customer portal is live. Log in to your account to view your cases and invoices.

94 / 160 characters

Send

SMS BOX

Send SMS from your browser. Track every message.

Send text messages, track delivery and receive replies in one web interface. Use SMS Box for customer updates, reminders, service alerts and campaigns, with no integration to build.

Send from your browser

Two-way SMS

Your own sender name

Delivery status

New message

SMS Box

To

Customer list · 4,287 recipients

Hi! Our new customer portal is live. Log in to your account to view your cases and invoices.

94 / 160 characters

Send

CUSTOMER STORY

"Viatel got everything right. They responded to everything we said and asked, brought constructive ideas and consistently delivered high-quality work at every project deadline. The result was better than we had imagined."

Tommy Lindberg

Technical Project Manager, Barncancerfonden

99.999%

99.999%

Service uptime

10M+

10M+

Calls per hour

20M+

20M+

Payment transactions per year

Viatel

Built for the moments that matter

We've worked with telephony, SMS and payments since 2000. Our services are used when large numbers of people need to vote, pay, reply or donate at the same time.

Experience since 2000

Operator registered with Sweden's PTS

Millions of payment transactions every year

Viatel Logo

Viatel

Built for the moments that matter

We've worked with telephony, SMS and payments since 2000. Our services are used when large numbers of people need to vote, pay, reply or donate at the same time.

Experience since 2000

Operator registered with Sweden's PTS

Millions of payment transactions every year

Viatel Logo

Viatel

Built for the moments that matter

We've worked with telephony, SMS and payments since 2000. Our services are used when large numbers of people need to vote, pay, reply or donate at the same time.

Experience since 2000

Operator registered with Sweden's PTS

Millions of payment transactions every year

Viatel Logo

Let's find what works for you

Tell us what you want to achieve and we'll come back with a practical proposal. We'll cover services, pricing and what you need to get started. We reply within one business day.

Let's find what works for you

Tell us what you want to achieve and we'll come back with a practical proposal. We'll cover services, pricing and what you need to get started. We reply within one business day.

Let's find what works for you

Tell us what you want to achieve and we'll come back with a practical proposal. We'll cover services, pricing and what you need to get started. We reply within one business day.