Communication and payments you can count on

We provide SMS, telephony and payment services for businesses and organisations, with a focus on quality and effective communication.

Get started with Viatel

Explore our services

Communication and payments you can count on

We provide SMS, telephony and payment services for businesses and organisations, with a focus on quality and effective communication.

Get started with Viatel

Explore our services

Communication and payments you can count on

We provide SMS, telephony and payment services for businesses and organisations, with a focus on quality and effective communication.

Get started with Viatel

Explore our services

Reliability at every step

Viatel provides communication services built around reliability, data protection and Swedish control, from the data centre to the operator.

Swedish infrastructure

Your data stays in Sweden

We run our services in Swedish data centres, under Swedish jurisdiction.

Security & compliance

Audited and certified

Fully GDPR compliant, our messaging service is ISAE 3402 Type 2 certified. Controls are assessed over time.

Service reliability

99.999% uptime, for high volumes

A platform that handles high volumes and scales with your needs, ready when you need it.

Direct connections

Connected to the operators

Direct operator connections for high quality and reliable delivery.

Reach people. Get paid. Track results.

SMS, calls and payments for live broadcasts, fundraising, customer conversations and automated messaging. Viatel connects directly to Nordic operators, with the capacity and reliability to handle high traffic volumes.

20M+ payments every year

Sweden · Denmark · Norway · Finland

VOTING & EVENTS

10M+

calls per hour. Built for the biggest TV events.

Event Live

Live voting, competitions and fundraising for productions with sudden peaks in calls, messages and votes. Monitor and manage traffic in real time, with results ready when your production needs them.

See how Event Live works

MESSAGING

SMS Box

Send SMS from your browser, choose your sender name and track delivery. For customer updates, reminders, service alerts and campaigns.

Learn more about SMS Box

FOR DEVELOPERS

SMS API

Build SMS into your own systems: A2P, bulk messaging, OTP and two-way communication over HTTP. For everyday messages and business-critical workflows.

Learn more about SMS API

Images and buttons in your messages

RCS for Business

A verified sender, images, buttons and replies in one conversation. For campaigns, customer service and payment-related messages where trust and security matter.

Learn more about RCS for Business

PAYMENTS

Premium SMS

Let customers pay by text message. For digital purchases, donations, competitions and other payments that need a quick mobile option.

Learn more about Premium SMS

CUSTOMER SERVICE & ADVICE

AgentLine

Connect customers with the right adviser, support specialist or expert. Manage phone menus, availability, call history, reporting and payments in one service.

Learn more about AgentLine

Get started

We'll help you get started

Tell us what your customers need to do: vote, pay, reply, donate or request a callback. We'll help you combine SMS, RCS, calls, Swish and reporting to make it work.

Talk to an expert

Reach people. Get paid. Track results.

20M+ payments every year

Sweden · Denmark · Norway · Finland

VOTING & EVENTS

10M+

calls per hour. Built for the biggest TV events.

Event Live

Live voting, competitions and fundraising for productions with sudden peaks in calls, messages and votes. Monitor and manage traffic in real time, with results ready when your production needs them.

See how Event Live works

Other products

MESSAGING
SMS Box
Send SMS from your browser, choose your sender name and track delivery. For customer updates, reminders, service alerts and campaigns.
Learn more
FOR DEVELOPERS
SMS API
Build SMS into your own systems: A2P, bulk messaging, OTP and two-way communication over HTTP. For everyday messages and business-critical workflows.
Learn more
Images and buttons in your messages
RCS for Business
A verified sender, images, buttons and replies in one conversation. For campaigns, customer service and payment-related messages where trust and security matter.
Learn more
PAYMENTS
Premium SMS
Let customers pay by text message. For digital purchases, donations, competitions and other payments that need a quick mobile option.
Learn more
CUSTOMER SERVICE & ADVICE
AgentLine
Connect customers with the right adviser, support specialist or expert. Manage phone menus, availability, call history, reporting and payments in one service.
Learn more

Get started

We'll help you get started

Tell us what your customers need to do: vote, pay, reply, donate or request a callback. We'll help you combine SMS, RCS, calls, Swish and reporting to make it work.

Talk to an expert

Reach people. Get paid. Track results.

20M+ payments every year

Sweden · Denmark · Norway · Finland

VOTING & EVENTS

10M+

calls per hour. Built for the biggest TV events.

Event Live

Live voting, competitions and fundraising for productions with sudden peaks in calls, messages and votes. Monitor and manage traffic in real time, with results ready when your production needs them.

See how Event Live works

MESSAGING

SMS Box

Send SMS from your browser, choose your sender name and track delivery. For customer updates, reminders, service alerts and campaigns.

Learn more about SMS Box

FOR DEVELOPERS

SMS API

Build SMS into your own systems: A2P, bulk messaging, OTP and two-way communication over HTTP. For everyday messages and business-critical workflows.

Learn more about SMS API

Images and buttons in your messages

RCS for Business

A verified sender, images, buttons and replies in one conversation. For campaigns, customer service and payment-related messages where trust and security matter.

Learn more about RCS for Business

PAYMENTS

Premium SMS

Let customers pay by text message. For digital purchases, donations, competitions and other payments that need a quick mobile option.

Learn more about Premium SMS

CUSTOMER SERVICE & ADVICE

AgentLine

Connect customers with the right adviser, support specialist or expert. Manage phone menus, availability, call history, reporting and payments in one service.

Learn more about AgentLine

Get started

We'll help you get started

Tell us what your customers need to do: vote, pay, reply, donate or request a callback. We'll help you combine SMS, RCS, calls, Swish and reporting to make it work.

Talk to an expert

SMS BOX IN YOUR BROWSER

Customer conversations and messaging in SMS Box

Send to one person or many, receive replies and track delivery. All in your browser.

Inbox. New messages arrive in the inbox.

INBOX

Inbox

CUSTOMER SERVICE · 71440

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All

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Time

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2026-10-13

070-••• •• 17☆☆☆☆☆

Hi! Could you help me change my delivery address? Here is my order confirmation.

09:41

070-••• •• 45☆☆☆☆☆

Thanks for your help!

09:32

070-••• •• 52☆☆☆☆☆

Hi! What are your opening hours?

09:18

070-••• •• 17

ORDERYour orderOrder #1042
ConfirmedThank you for your order.PDFOrder-confirmation.pdf1 page · 84 kB · Example

Hi! Could you help me change my delivery address? Here is my order confirmation.

09:41

160/0

Reply with a Template

Guided product demo with sample data.The demo stops when complete. You can pause or replay it.

Book a demo

Learn more about SMS Box

CUSTOMER STORY

"Viatel got everything right. They responded to everything we said and asked, brought constructive ideas and consistently delivered high-quality work at every project deadline. The result was better than we had imagined."

Tommy Lindberg

Technical Project Manager, Barncancerfonden

99.999%

Service uptime

10M+

Calls per hour

20M+

Payment transactions per year

Viatel

Built for the moments that matter

We've worked with telephony, SMS and payments since 2000. Our services are used when large numbers of people need to vote, pay, reply or donate at the same time.

Experience since 2000

Operator registered with Sweden's PTS

Millions of payment transactions every year

About Viatel

Viatel

Built for the moments that matter

We've worked with telephony, SMS and payments since 2000. Our services are used when large numbers of people need to vote, pay, reply or donate at the same time.

Experience since 2000

Operator registered with Sweden's PTS

Millions of payment transactions every year

About Viatel

Viatel

Built for the moments that matter

We've worked with telephony, SMS and payments since 2000. Our services are used when large numbers of people need to vote, pay, reply or donate at the same time.

Experience since 2000

Operator registered with Sweden's PTS

Millions of payment transactions every year

About Viatel

Let's find what works for you

Tell us what you want to achieve and we'll come back with a practical proposal. We'll cover services, pricing and what you need to get started. We reply within one business day.

+46 8 50 60 10 00

Let's find what works for you

Tell us what you want to achieve and we'll come back with a practical proposal. We'll cover services, pricing and what you need to get started. We reply within one business day.

+46 8 50 60 10 00

Let's find what works for you

Tell us what you want to achieve and we'll come back with a practical proposal. We'll cover services, pricing and what you need to get started. We reply within one business day.

+46 8 50 60 10 00