SMS Box
Send SMS from your browser and track delivery
SMS Box helps you reach customers quickly without building your own messaging system. Write, schedule, send and check delivery in one place.
Operator registered with Sweden's PTS
Send from your browser
Delivery status
Why SMS Box
Incoming and outgoing SMS
When you need to text customers, members or staff, getting started should be quick. SMS Box brings messages, contacts, scheduling and delivery status together in one place.
Your team can start sending from a browser straight away. Add SMS API alongside it as your needs grow.
Features
Send messages quickly from your browser
Send SMS through a web interface and see what happens to each message.
Send from your browser
Write your message, add recipients and send. No development work needed.
Your own sender name
Use a sender name or number your recipients will recognise.
Scheduling
Prepare messages in advance and send them at the right time.
Delivery status
See which messages have been sent or delivered, and which need attention.
When to use SMS Box
Customer updates
Send information to customers, members or users.
Compare
Choose how to send your SMS
Choose SMS Box to get started in a web interface. Choose SMS API when messages need to be sent automatically from your own systems.
SMS Box
Get started without an integration.
Write, schedule and send from your browser.
Manage contact lists and campaigns.
Track delivery and replies.
SMS API
Connect SMS to your own systems.
Send automated notifications.
Send OTPs, reminders and service alerts.
Receive replies and delivery reports.
Built for SMS across the Nordics
Viatel combines operator experience, delivery tracking and practical support for businesses that need to reach people quickly.
Swedish infrastructure
Your data stays in Sweden
We run our services in Swedish data centres, under Swedish jurisdiction.
Security & compliance
Audited and certified
Fully GDPR compliant, our messaging service is ISAE 3402 Type 2 certified. Controls are assessed over time.
Service reliability
99.999% uptime, for high volumes
A platform that handles high volumes and scales with your needs, ready when you need it.
Direct connections
Connected to the operators
Direct operator connections for high quality and reliable delivery.
Frequently asked questions
Questions & answers
Can't find what you're looking for? Get in touch.
What is SMS Box?
SMS Box is Viatel's web-based SMS service. It is designed for teams that want to send messages without building their own system. Write, schedule, send and track messages in one interface, with the option to use your own sender name.
When should we use SMS Box?
Use SMS Box for customer updates, reminders, service alerts, campaigns and internal communication from your browser. It's a good choice when you want to get started quickly without building an integration first.
Can we send SMS to many recipients at once?
Yes. SMS Box lets you send messages to individual contacts or larger lists. It works for regular campaigns and one-off messages where you need to reach many people quickly and check delivery afterwards.
Can recipients reply to messages from SMS Box?
Yes, if you use a sender that supports replies. If you need replies to go straight into your own systems, SMS API may be a better fit or a useful complement to SMS Box.