Charity
Make it easy to give when people want to help
Viatel helps organisations receive donations through Swish, QR codes, SMS, phone calls and online. Use the same setup before a campaign, during a live broadcast and for follow-up afterwards.
Operator registered with Sweden's PTS
Swish, SMS, calls and online
Live reporting
A quick way to give
More ways to give. One fundraising setup.
A donor might scan a QR code on TV, send a text, call a number, use Swish or donate online. Viatel brings these channels together, connecting the campaign, payments, traffic and reporting.
For donors: choose the easiest way to give in the moment.For your organisation: track donations, traffic and results during the campaign.For your team: follow up, recruit monthly donors and review reports.
Features
Fundraising that fits your campaign
Build your fundraising around the campaign and choose the channels to match.
On-screen tickers and live broadcasts
Show amounts, phone numbers, QR codes or Swish details on screen and track donations as viewers give.
QR code and Swish campaigns
Let donors scan, choose an amount and pay quickly. Viatel can retrieve details such as the amount and message text when your setup requires it.
SMS and phone calls
Make it easy for people to give by text or phone, without an account, app or lengthy checkout.
Landing page
Collect donations, contact details and consent online, connected to your campaign's other channels.
Monthly donors
Identify people who want to give regularly and collect the information you need to follow up.
Follow up with Touch
Use Touch for outbound calls for a set period after a campaign, for example to follow up, complete missing details, collect outstanding payments or offer further giving options.
Connect communication with payment
Swish, SMS, calls and checkout together
A donation can start with a TV broadcast, website, text, QR code or phone call. Viatel helps you combine these channels so donors can give easily and you can track results throughout the campaign.
Swish and QR codes
Give quickly using a number, QR code or online payment.
SMS
Let donors contribute or register interest by text when you need an easy way to respond.
Phone calls
Accept donations by phone when calls suit your campaign.
Checkout
Swish, card, Klarna or invoice through an external payment partner, such as Akova Pay.
How to use it
Before, during and after your fundraiser.
We help plan ways to give, messaging, payments and follow-up, from the first campaign contact to the work after it closes.
Plan your channels
We review your goals, timing, payment options, messaging and the information you need to collect.
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SEK 3.5M
Raised in one minute
SEK 100M+
Raised in one evening
SEK 1B+
Raised to date
Reporting
Keep the conversation going after the campaign.
Fundraising continues after the broadcast, campaign or event ends. With Touch, Viatel can help with outbound calls for a set period, such as following up with new donors, completing missing information or offering regular giving.
Follow up with one-off donors after the campaign
Contact prospective monthly donors and interested supporters
Complete missing details, respond and offer further giving options
Reliability at every step
Viatel provides communication services built around reliability, data protection and Swedish control, from the data centre to the operator.
Swedish infrastructure
Your data stays in Sweden
We run our services in Swedish data centres, under Swedish jurisdiction.
Security & compliance
Built for GDPR
We follow GDPR, with clear procedures for personal data access, storage and review.
Service reliability
99.999% uptime, for high volumes
A platform that handles high volumes and scales with your needs, ready when you need it.
Direct connections
Connected to the operators
Direct operator connections for high quality and reliable delivery.
Frequently asked questions
Questions & answers
Can't find what you're looking for? Get in touch.
What is Viatel's fundraising service?
Viatel helps organisations receive donations through Swish, SMS and phone calls. Use the service before, during and after a campaign or gala, with reporting that shows how your fundraising is progressing.
When should we use Viatel's fundraising service?
The service suits TV galas, charity campaigns, fundraising with traffic peaks and organisations that want to offer several ways to give. It is especially useful when many people may donate at once and you need to track results as the campaign runs.
Can Viatel support fundraising during a live broadcast?
Yes. Viatel has experience with TV fundraising where large numbers of viewers respond at once. Our services receive donations, monitor traffic and give production teams real-time data during the broadcast.