Premium SMS
Let customers pay with a text
Premium SMS lets customers make a purchase, register or complete a micropayment straight from their phone. They text a short code and the charge goes on their phone bill, with no app or card details needed.
Operator registered with Sweden's PTS
Short codes and price points
SE · DK · NO · FI
Charge to the phone bill
Why Premium SMS
Pay by text, straight from the phone
Not every customer wants to create an account, enter card details or download an app. With Premium SMS, they start a payment by texting a short code.
That makes it useful when people need to act quickly: a donation during a campaign, a competition vote, a ticket, a one-off purchase or a simple registration. Viatel helps you choose the short code, price point and technical connection for your country and use case.
Use cases
Where Premium SMS works best
Premium SMS works best when the payment is clear, the amount is known and the customer needs a short checkout process.
Donations
Make it easy to give by text during campaigns, galas and other fundraisers.
Competitions and voting
Receive paid votes, answers or entries through a short code.
Tickets
Let customers buy or confirm a ticket from their phone.
Digital services
Charge for content, access or one-off services.
One-off purchases
Let customers complete a purchase without an account or card details.
Subscriptions
Available where the setup, customer information and applicable rules support the service.
Features
Simple for customers. Clear control for you.
With Premium SMS, customers pay by text, with the charge added to their phone bill. Viatel helps you set up short codes, keywords, price points, confirmations and any integrations you need.
Short codes and keywords
Use short codes and keywords for purchases, donations, voting or registrations.
Nordic coverage
One setup for Sweden, Denmark, Norway and Finland.
Price points
Pricing depends on the country, service and agreed configuration.
Confirmation
Customers can receive a receipt or confirmation once the transaction is complete.
Integration
Connect to your own systems with APIs and events where needed.
Get started
How to get started
We review the country, pricing, use case and integration, then work with you to set up short codes, billing and confirmations.
Choose your short code and price
We review the country, use case, amount and SMS workflow you need.
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Reliability at every step
Viatel provides communication services built around reliability, data protection and Swedish control, from the data centre to the operator.
Swedish infrastructure
Your data stays in Sweden
We run our services in Swedish data centres, under Swedish jurisdiction.
Security & compliance
Built for GDPR
We follow GDPR, with clear procedures for personal data access, storage and review.
Service reliability
99.999% uptime, for high volumes
A platform that handles high volumes and scales with your needs, ready when you need it.
Direct connections
Connected to the operators
Direct operator connections for high quality and reliable delivery.
Frequently asked questions
Questions & answers
Can't find what you're looking for? Get in touch.
What is Premium SMS?
Premium SMS lets customers pay by sending a text to a short code. The charge appears on their phone bill. It provides a quick mobile way to make purchases, donate, register or complete other one-off transactions.
When should we use Premium SMS?
Premium SMS works for donations, competitions, tickets, digital services, one-off purchases and some subscriptions. It is especially useful when customers should be able to pay without creating an account, entering card details, downloading an app or completing a lengthy checkout.
Is Premium SMS available across the Nordics?
Yes. Viatel can provide Premium SMS in Sweden, Denmark, Norway and Finland. Availability, pricing and rules vary by country, but we aim to bring them together in one setup, with one API where appropriate.
Do customers need internet access to use Premium SMS?
No. Premium SMS uses text messages, so customers don't need an app, card details or an internet connection. It also works for people using basic mobile phones.
How do we know a Premium SMS payment was successful?
The service can confirm when a transaction is complete. How you receive that confirmation depends on the integration and service setup. Viatel helps you connect payments, confirmations and reporting.